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Jessica Kriegel | Author of Unfairly Labeled; Speaker on Managing Different Generations
Lavin Exclusive Speaker

Stereotypes about how each generation behaves at work—Boomers and Gen X, millennials and Gen Z—are not only wrong, argues Jessica Kriegel, but they’re hurting your organization. In her book Unfairly Labeled and columns for Forbes, she debunks the most problematic myths about generations at work, and shows us how to build thriving corporate cultures where respect and collaboration flow freely.

“It’s a must read for anyone tired of playing the generational differences game and serious about developing leaders and creating a culture of collaboration.”

— Dr. Salvatore Falletta, Drexel University

To get the most out of different generations on the job—and help them get the most out of each other—leaders turn to Jessica Kriegel. As the author of Unfairly Labeled: How Your Workplace Can Benefit from Ditching Generational Stereotypes, she unpacks the ways different generations approach work, careers, work-life balance, relationships, and more. But crucially, she also debunks the misleading and inaccurate stereotypes that form around people of all ages—rejecting the notion that we can view individuals through a generational lens. Why are generational labels more for marketers than managers? How do stereotypes change from one country, or culture, to the next? How can we better differentiate between life-stages and generational traits? And how can employees and managers both foster better awareness of how different generations can come together in harmony? A regular contributor to Forbes, Kriegel is here to show us the incredible opportunities for collaboration and productivity that emerge when when interpersonal dynamics are harnessed—with fewer biases and a more understanding


As a keynote speaker or workshop leader, Kriegel combines persuasive research and studies with illuminating examples of how different generations can bring the best out of each other. She’s also funny, down-to-earth, and approachable—with a natural stage presence that not only puts audiences at ease, but gets them thinking about how they can apply her insights on the job, starting now.


Kriegel works as an Organizational Development Consultant for Oracle Corporation, where she acts as an adviser and strategist in matters of organizational development, change management, and talent development. She was awarded the Association of Talent Development “One to Watch” Award, Training magazine’s “Emerging Training Leaders Award,” made Sacramento Business Journal’s 40 Under 40, and was Valedictorian at the Drexel University Commencement. She sits on the board of the Downtown Sacramento Partnership, The Sacramento Philharmonic and Opera, the Sacramento Chapter of Street Soccer, USA and the Nehemiah Emerging Leaders Alumni Association. She has a doctoral degree in Educational Leadership and Management with a specialization in Human Resources Development from Drexel University. Her dissertation research, appropriately, focused on generational differences.    


“Our event was a great success, in no small part due to the caliber of the speakers. Jessica’s contribution to the discussion on leadership was extremely informative, well-received, linked directly to our content, and helped shape the conference outcomes.”

Canadian Association Chiefs of Police

“Jessica was a great partner to work with from start to finish. She took the time to learn about our attendees and the key points I was hoping her talk would deliver. That collaboration was evident in the talk she gave. Her talk was very well received, with many of our attendees specifically appreciating the specific references to research. I was looking for Jessica to provide a motivating and tactical takeaway for our community, and she definitely delivered on that. She was a fabulous addition to our event.”

The eLearning Guild

Speech Topics

Team Building
Creating Connection How More Intimate Coworker Relationships Can Change Culture and Foster Innovation

Trust-falls and two truths and a lie aren’t true teambuilding. Jessica Kriegel reveals how effective teambuilding starts with the kind of workplace culture that encourages closeness. It’s more than mandated bonding and lunchroom socializing. It’s shared experiences and sharing genuine personal moments. Studies have shown that the closer someone feels to their co-workers, the more trust that is created. This results in enhanced employee engagement and productivity. So, how can companies influence this camaraderie? Kriegel not only analyzes the “loneliness epidemic” that the modern worker faces, but also addresses the challenges to developing a more intimate and collaborative work environment. Power dynamics, competition, and even the workplace layout can present obstacles. Based on her experience, Kriegel shares innovative real-world solutions. Interactive and engaging, she explores the positive effects of encouraging, not just accepting, vulnerability at work. She also provides insightful exercises that effectively illustrate the power of connecting with coworkers.

Corporate Culture
Unfair Labels Your Guide to Generational Dynamics in the Workplace
Managers, political pundits, and the media consistently use generational stereotypes to make decisions and predictions, presuming to understand the collective tastes, ambitions, values, and work habits of millions of people born in the same 20-year time spans. The results? Miscommunication among team members, lower productivity, and worse.

In this refreshing and thoughtful talk, Jessica Kriegel argues that not only does such labeling create unfair biases and lead to inappropriate reactions, but there’s no clear evidence to support the messages the stereotypes convey. Citing extensive academic research of her own, Kriegel provides an informative session for anyone working in an organization with three generations of employees. Among other helpful advice on running multigenerational businesses, Kriegel offers insight into:

· how interpersonal dynamics contribute the most to business success;
· why generational labels work for marketers but not for managers;
· how generational stereotypes differ between countries and what this means for an increasingly international workforce;
· why a line should be drawn between generational traits and those tied to life stages;
· how we can facilitate inter-generational awareness in the workplace; and
· six steps to becoming an agent for change to bust stereotypes and work more effectively with an inter-generational team. 
Corporate Culture
Millennials The New Generation of Employees in the Workplace

As more baby boomer employees are retiring, more millennials are joining the workplace (and with 80 million people born between 1982 and 2000 in the US alone, that’s a major shift). Millennials have been the focus of countless books, blogs, and speaking engagements, each purporting to offer a guide on how to manage, recruit, and connect with this new generation.

However, Jessica Kriegel argues, most of our information is incorrect and misguided by stereotypes. Misconceptions about millennial attitudes and behavior are not only negatively impacting their chances of being hired, but can cost organizations talented employees. In this eye-opening and highly customizable keynote, Kriegel illustrates the most harmful and unfair myths about millennials affecting their role in the workplace—and politics. She offers tips for millennials struggling to distinguish themselves in a world of stereotypes. She gives advice to managers and CEOs on how to lead millennial workforces (are they really all digital natives?). And, with rare clarity and insight, she provides suggestions to HR executives tasked with developing new engagement models to take into account shifts between baby boomers and younger workers.