Why Our Decisions Get Derailed, and How We Can Stick to the Plan
Small, simple, and seemingly irrelevant factors often have profound consequences on our behavior and ability to stick to our decisions. In her book Sidetracked and in her talks, Francesca Gino explains exactly why our decisions get derailed and what we can do to stick to the plan—at work, in our personal lives, and as organizations.
Francesca Gino is a professor of business administration in the Negotiation, Organizations & Markets Unit at Harvard Business School and the author of Sidetracked: Why Our Decisions Get Derailed, and How We Can Stick to the Plan. She is also formally affiliated with the Program on Negotiation at Harvard Law School and with the Mind, Brain, Behavior Initiative at Harvard. In October and November 2016, she spearheads and writes “Rebel Talent,” the new “Big Idea” (and cover story) for Harvard Business Review: a two-week series of articles, videos, tools, and events devoted to exploring the power of constructive non-conformity at work.
“This engaging, beautifully written, and thought-provoking book is a must read for anyone who wants a deep understanding of how decisions get so easily derailed, and advice on how to stick to well-thought out plans.”— Susan Cain, author of Quiet
Gino’s research focuses on judgment and decision-making, negotiation, ethics, motivation, productivity, and creativity. Her work has been published in many academic journals and has been featured in The Economist, The New York Times, Newsweek, Scientific American, Psychology Today, The Wall Street Journal, NPR, and CBS Radio. She has received research awards from the National Science Foundation and the Academy of Management. In addition to teaching, she advises firms and not-for-profit organizations in the areas of negotiation, decision-making, and organizational behavior.
At work, we’re often taught and expected to conform. Social pressures and rewards show us that it’s often easier, and more comfortable, to keep our heads down and go with the flow. But obeying the status quo comes with a heavy price, to ourselves and to our organizations, argues Francesca Gino. Drawing upon extensive research, fieldwork, and expert opinion, Gino has found that organizations can improve feelings of commitment, satisfaction, engagement, and authenticity in employees by encouraging what she calls ‘rebel talent.’
In this illuminating keynote, Gino offers six key strategies for those looking to instill constructive non-conformity. With Gino, you’ll learn how to:
· encourage feelings of authenticity, individualism, autonomy, and self-definition in your employees;
· allow for your employees to demonstrate their signature strengths and talents;
· foster a curious, questioning mindset at work that allows for healthy interrogations and shake-ups of the status quo;
· eliminate boredom and routine by injecting novelty and new learning opportunities, while also introducing meaningful new challenges and responsibilities;
· diversify approaches to problem solving to (re)consider obstacles from a wider variety of angles; and,
· identify and reward constructive dissent and skepticism across your company.
Dissent isn’t unhealthy; in fact, introducing a little non-conformity might be exactly what your organization needs. Keep your company smart, innovative, and—above all—happy with one of the most exciting and insightful behavioral economists working today.
We all make mistakes. After all, we’re only human. But what if our errors in judgment fell into concrete patterns? If we could identify the biases causing our mental lapses, we would make better decisions—especially in business. In this talk, Harvard business professor Francesca Gino outlines the four types of bias running rampant in today’s workplace. We’re biased toward our own success—locked into fixed mindsets and afraid to fail. We’re biased toward action, because it feels better to move than to stand still. We’re biased toward fitting in; we ignore our unique strengths for fear of judgment. And we’re biased toward expertise, overvaluing the clout of supposed authorities while deflating our own. These mindsets are easy, and, in fact, natural to fall into, but they’re hamstringing your organization’s ability to grow, evolve, and thrive. Join Gino as she guides your company through the pitfalls of bias and towards a healthier, more efficient office.