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Dr. Robert Buckman: World-Class Communications
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I Don't Know What to Say
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Represented Exclusively by The Lavin
Agency
Dr. ROBERT
BUCKMAN Superior communication skills are one of the keys
to a successful life, both personal and professional. No one teaches these
skills more effectively than the irrepressible Dr. Robert Buckman.
A internationally renowned expert on inter-personal
communication, Dr. Buckman is also one of the funniest speakers in the
world. He combines a mischievous sense of humor with world-class communication
training that set the standard for personal and professional development
programs. Dr. Buckman's skills have been honed in some of the most challenging
settings imaginable. A medical oncologist, his techniques are taught at
hospitals and medical schools around the world. Communicating difficult
messages has always been one of Dr. Buckman's critical skills, and laughter
some of his best medicine. In recent years he has parlayed his remarkable abilities into a series of successful television and video projects, including a medical training series with friend John Cleese of Monty Python fame, and the award-winning Discovery program Human Wildlife. His books, on everything from skin care, to how to provide help and support to terminally ill patients, as well as his own hilarious memoirs, Not Dead Yet, are a hit with readers around the world. What does Dr. Robert Buckman talk about?
Communication Secrets for Sales Professionals:
The S.A.L.E.S. Strategy
In this keynote, Dr. Robert Buckman shows you how to
become a better communicator and a more effective champion of your companys
products and ideas. Based on years of field research and practical experience,
his S-A-L-E-S approach to communication is the ideal tool for salespeople
who need to learn how to win the hearts and minds of their prospects and
customers. This talk is also perfect for those who need to learn more
effective communication skills for inter-company and inter-office relationships,
including human resources professionals, administrators, managers, and
other key staff. Your group will learn how to combine Setting, Agenda,
Listening Skills, Emotion, and Strategy into a highly effective and easy-to-learn
approach to communicating with others. Tailored to speak directly to your
audience, he illustrates each of the five steps with memorable demonstrations,
anecdotes and examples. This practical approach provides you with concrete
tools you can use the next time you have to communicate an important message
to a group or an individual. Dr. Buckman will often use humour to drive
home his points. Blended with his unerring sensitivity, he ensures that
your group will learn the how of effective communication.
As audiences have said repeatedly over the last decade he has given this
talk: "This stuff really works."
Why Doesn't Everybody Just Do What I Say?: Communicating
Skills in Team-Building
The main advantage of a team is that it consists of
people with different abilities and skill-sets. The main disadvantage
is that it consists of people with different abilities and skill-setspeople
who might not share the same vision of the project. In this presentation,
Dr. Buckman shows you the element that is most frequently ignored in team-building:
the emotional one. In all ventures, it is important that emotions are
acknowledged. This does not mean you have to agree with the other person's
viewpoint, but you do have to identify and acknowledge their feelings.
Dr. Buckman shows us that the communication techniques for doing this
are relatively simple and easy to learn. And in this talk, he guides us
through them.
Stress is a Communicable Disease: But You Don't
Have to Catch It
This talk is also known as Dr. Buckman's R-E-D-C-A-R
STRATEGY For Coping. Every life has stress in it-a little of it may even
be a good thing. In this fascinating talk, Dr. Buckman discusses how to
work out whether a particular stress is essential, and even helpful, or
simply counterproductive. For the times when stress is part of the problem
and not part of the solution, Dr. Buckman has developed a six-step R-E-D-C-A-R
strategy that can be learned quickly and which can be used in stressful
situations to reduce unnecessary frustration and to maximize useful actions.
He walks us through how to recognize our stress, how to pinpoint the actual
issue, and how to methodically deal with it in an effective way, under
any circumstances.
Humour as a Coping Strategy: or Laughter, the
Second-Best Medicine
In this presentation, Dr Buckman analyseswith
countless examplesthe essential elements of what makes us laugh,
and why it's important to do so. He shows how humour is a deliberate diversion
from the expected and that all humour shares this basic structure. Humour
also has several functions. Many of us use it to deal with events that
are in themselves threatening or frightening (illness, airlines, sex and
mothers-in-law to name the top four). These are not intrinsically funny
in themselves , but the act of constructing something funny about them
brings the threat into perspectivein other words, the act of making
a joke is a coping strategy. Furthermore, if the joke is appreciated it
reinforces the communal expectations of the joker and the audience and
draws them closer to together. This presentation is very funny (and deliberately
so) but also explains why laughter genuinely does matter and genuinely
does us all good.
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